FAQ

Order

What about the order procedure?

1.Choose the items.

Pls visit our web site to choose the items then contact with us by the Email info@sanhe-garment.com get us at the online TQ; inform us your exact reuquirements, such as the products name, Quantity,Size and the destination country for shipping.

You also can use our online order chart to place your orders.

2. Confirm your order and make quotation.

We will confirm your orders, and offer you the total price (Including the shipping cost) according to your order, and our payment information.

3. You do the payment (T/T or L/C).

4 .Email us the exact shipping address at the same time.

Pls note us the recipient’s information. Necessary info for shipping is as follows:

Name/ Address/ Postal Code (if applicable)/ City/ Country/ Tel number.

5. Effect the shipment.

We will ship your products as confirmed.

6. you get your satisfactory products.

Products

How can the products with such excellent prices and such perfect quality?

Sanhe garment is a professional manufacturer who always keep well relation with many cooperative organizations all over the world. Our offer was based on reasonable profit, not on wild speculations. Because of we are manufacturer directly, so it will save a lot of profit from middleman,i.e.: trade company… But please note that retail prices are different from wholesale prices.

Can you supply the price list?

We can supply the price list to the clients, but please note that prices are vary from different styles, quantity and the clients’ total order quantity from their first order.

Can we order the items by the style which are not showing on your official web site?

Although we update the website frequently, the information of the products keep changing. Of course you can do the goods by your design or reference style. Please inform us your exact requirements.

Services

Do you supply drop shipping service?

Yes, we supply drop shipping service, and we are experienced in this business way. Pls contact our saler for further details.

How do i contact Customer Services?

You may contact our customer services by email at info@sanhe-garment.com or by the online TQ. You also can leave the messages by the Messages border. A customer support staff will respond to all inquiries within 24 to 48 hours.

Shipping

Where/How do you ship to?

We ship worldwide to over 100 countries offering these shipping options:

1. Samples: by DHL / UPS / TNT / EMS Express Courier

2. Bulk goods: by SEA/ AIR according to your requirement

When will you ship the products out after i do the payment?

We will do it according to confirmed delivery time

How long will i receive my products?

Usually it depends on the exact shipping destination.

How much does the shipping cost?

Shipping cost varies on country destination and quantity of the orders. Normally, we offer the price without the shipping cost(FOB price). If u insist to do CIF price, we will let u know the shipping cost nearly goods shipping.